What Our Customers Say
G 4.8★ from 28 verified reviews on Google & Yelp.
The reviews below come from real customers we have moved around Sterling, Loudoun, and the wider Northern Virginia area. We did not cherry-pick the perfect ones; this is the honest picture of how our crews do on the day that counts.
If we moved you and you have a minute, we would be grateful if you left a few words about how it went. And if you are still deciding, read through what your neighbors had to say, then call (888) 711-4778 and we will talk through your move.
“My complex sits right off Route 28 and parking for a truck is a nightmare, so I warned them ahead of time. The foreman just said they would scout it on the way in, and by 8:15 the truck was tucked behind my building like it had always lived there. Two movers at the quoted $179 hourly, and the final invoice was exactly the hours times the rate. They wrapped my dresser drawers shut instead of asking me to empty them, hauled everything down three flights without slowing, and had me in the new place before the afternoon thunderstorm rolled through. I asked to move my desk twice after it was placed. Nobody sighed. Booking again when my lease is up.”
“We closed on a new build near Wellington Road and needed out of our rental the same weekend. Three guys, one long Saturday, zero damage on builder-grade white walls. Half the crew joked with my kids in Spanish. Easy choice.”
“Emptying a family property outside Middleburg is not a job for a crew that rushes. We had a quarter mile of gravel between the road and the house, a dining set that crossed the Atlantic in the 1920s, and a tack room nobody had sorted in years. Mateo came out himself, walked every room with a notepad, and sent a written estimate two days later that held to the penny. On moving day the men padded the banister before a single box moved, crated the mirrors and the grandfather clock, and backed the truck up that drive like they did it weekly. Not one chip, not one gouge in the plaster. My sister has already taken their number for her place in the county. Worth every dollar, and I do not say that lightly.”
“Four bedrooms, a brick colonial with a tight center stairwell, and an August heat index over 100. The crew never lost pace. I changed my mind on the sectional layout twice and they shifted it both times without a word of pushback.”
“My condo association in Falls Church does not play around: certificate of insurance naming the building, elevator pads, a loading dock window from 9 to 1, all of it in writing before anyone touches a hand truck. I sent No Problemo the requirements on a Tuesday and their office had the COI in my manager's inbox by Wednesday morning. The crew showed up with the elevator already reserved, padded it themselves, and were loaded out by 12:40. January move, ice on the dock ramp, and they salted it before the first trip. Every building hoop they had clearly jumped through a hundred times before. The quote and the final bill were the same number.”
“Studio apartment near Dulles Town Center, maybe forty boxes and a bed. In and out in under three hours including the drive. Two friendly guys who treated my cheap furniture like it cost something.”
“Only reason for four stars: a wreck on I-66 put the truck forty minutes behind. The foreman called before the window closed with a real ETA, and the crew worked through lunch to claw it back. New Gainesville subdivision, set up by dinner.”
“Our Waterford farmhouse had been in the family since the sixties and almost nothing in it was replaceable. Pie safes, a rope bed, my grandmother's china, paintings that had never left the property. The lane up to the house is dirt and stone and tighter than any moving truck should love, but they sent a smaller box truck first to shuttle loads down to the big one parked at the road. That kind of thinking is why I hired them. Every piece got blanket-wrapped and inventoried on a tablet, and the crew chief texted me photos as rooms emptied so I could keep my mother in the loop. Two days, no drama, nothing broken. I would trust them with a museum.”
“My father spent 40 years in his Springfield split-level before the move to his retirement community. The crew let him set the pace, asked before boxing anything personal, and set up his recliner and TV first so the new room felt like his.”
“Burke to Burke, barely two miles, and they still treated it like a real job. Floor runners down, doors padded, beds rebuilt before they left. The answer to every request was some version of sure.”
“They moved my upright piano from Annandale to my daughter's place in Springfield. Quoted $389 on the phone, showed up with a piano board and straps, and it arrived in tune enough that her teacher couldn't tell it had traveled.”
“Sterling to upper Manhattan is the kind of move where I expected to get nickel-and-dimed, because every friend who has done it warned me. No Problemo gave me a binding written quote after a video walkthrough of my apartment, and that exact figure is what hit my card after delivery. They loaded on a Thursday, ran it up I-95 overnight, and met me at my new building Friday morning inside the window they promised. The same two men who packed my kitchen in Virginia were the ones carrying it into the elevator in New York, which mattered more than I expected. My books, my plants, and my dignity all survived. Genuinely impressive operation.”
“Docking one star because a bed rail scuffed the stairwell paint on the way up. What kept me a customer: the crew lead flagged it himself before I noticed, photographed it, and the office took the touch-up cost off the bill within the hour.”
“We are out past Gilberts Corner where every driveway is gravel and GPS gives up. They called from the roundabout, took the long gravel drive slow, and carried a 9-foot farm table down from the barn loft like it was nothing.”
“Booked three weeks out for our Stone Ridge move, put $150 down to hold the Saturday, and watched it come straight off the final invoice. Crew of three, done in six hours, garage boxes stacked by label. Exactly as advertised.”
“Downsizing from our Lansdowne house to a two-bedroom flat was emotional, and the crew read the room. They wrapped my husband's model ships individually without being asked and set them on the new shelves in the same order. Small thing. Meant everything.”
“Hired two of their guys at $179 an hour to load a rental truck for my own haul south. They built a tighter wall of furniture than I thought physics allowed. Nothing shifted in 300 miles.”
“They suggested a 7 a.m. start so the truck would beat the worst of the Beltway between our Oakton place and the new house, and it worked. Three movers at $245 an hour sounds like a lot until you watch how fast a four-bedroom disappears.”
“My mother was anxious about strangers handling her things, and the crew chief noticed within minutes and switched to Spanish for her. She went from hovering to making everyone coffee. The move itself was quick and careful, but that is what I will remember.”
“Moved my son from Sterling down US-29 to Charlottesville for his new job. Loading was flawless and the binding quote held, but delivery slid from that evening to 8 the next morning. They told us by lunchtime, which softened it. Would still use them again.”
“Baby grand down a curved staircase in McLean. They were meticulous, maybe too meticulous: the two-hour estimate became three and the bill grew with it. The piano is perfect and the legs went back on true, so I will take slow and careful, slightly grudgingly.”
“Small studio off Broad Street, fourth of July weekend, and they still fit me in. Asked them to detour past my storage unit and got a cheerful no problemo. Forty-five minutes later, done.”
“Four stars because the truck arrived at the tail end of the 8-to-10 window after their first job ran long. They texted updates the entire wait, so I wasn't guessing. Once on site, my two-bedroom off Route 28 was wrapped, out, and rebuilt by 3.”
“Good crew, fair company, one caveat: our stop at the storage place on Route 7 added almost an hour of gate traffic, and at $179 an hour you feel it. Not their fault, and they hustled everywhere else. Just budget extra if you add stops.”
“Used their labor-only crew to unload our container in Gainesville. Two movers, three hours, every box in the room its label said. They even hauled the empty pallets to the curb. Best money of the whole move.”
“My grandmother raised three generations in her Sterling house and was not ready to leave it, even though the stairs had become dangerous for her. The crew that came understood without being briefed. One of the men talked with her in Spanish while the others worked, asking about photos before wrapping them, letting her say goodbye to the place one room at a time. At her new apartment they hung her crucifix and her family pictures before they brought in a single box, so the walls greeted her first. My family has moved many times and nobody has ever handled it with this much heart. We will not call anyone else.”
“Sterling over to Annapolis for a waterfront condo. Seventy miles, US-50 the whole way, and the truck was waiting at my new building when I pulled in. Flat written price, no fuel surcharge surprise, furniture placed on the first try.”
“Second time using Mateo's crew, first was my office on Glenn Drive, this time the house. Same energy both times: show up early, wrap everything, zero complaining about the rain. Some companies have a culture. This one does.”
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